SHIPPING POLICY

UK Orders

  • Wedding stationery is dispatched within two weeks from signing off your digital proof.

  • We ship items with Royal Mail, which takes 2-4 working days depending on where you live.£0.95 standard shipping 

RETURN POLICY

Personalised items are non-refundable.

Anything that’s made to your specific requirements and is personalised can't be resold due to a bespoke element, therefore is non-refundable. This is why we ask you to check proofs carefully and confirm in writing (via email) that you are happy to sign off your designs before they go to print. Once you have confirmed, the design cannot be changed and errors cannot be amended, so please make sure you are completely happy.

 

However, if there is an issue with your order, please get in touch with us and we will do our very best to remedy the situation for you!